FREQUENTLY ASKED QUESTIONS

everything you need to know for kodak black day

REFUND POLICY

Unfortunately, there is no refund on your ticket once it has been purchased. All sales are final that are purchased through TicketLeap.com. 

In the event that Kodak Black Day is cancelled or postponed, we will contact you for a potential refund and/or exchange procedures for the event. For instructions on cancellations or postponements, please check the concert information online or contact us directly. If the event is moved or rescheduled, we will then move forward with setting refund limitations.

BANNED & ALLOWED ITEMS

All items that have been either banner or approved to bring in to the Kodak Black Day festival can be found in our Bag Policy page. 

PARKING INFORMATION

There is a fee to park inside of the Pompano Community Park.  If you purchase your parking passes in advance on TicketLeap.com the fee is $10 for General Parking and $25 for VIP Parking. On the day of the event, parking rates will increase on-site for $15 for General Parking and $30 for VIP Parking. 

TICKET INFORMATION

There are four (4) different ticket tiers for Kodak Black Day.

1. GENERAL ADMISSION includes unlimited carnival rides and free water stations.

2. GENERAL UPGRADED ADMISSION includes unlimited carnival rides, free water stations, and air-conditioned bathroom access

3. VIP ADMISSION includes unlimited carnival rides, free water stations, air-conditioned bathroom access, dedicated VIP entrance close to stage proximity, access to charging stations, 10% off Kodak Black merch, access to VIP Cool Down Lounge, VIP bar access, & VIP food vendors.

4. PLATINUM CLUB ADMISSION includes carnival rides, free water stations, air-conditioned bathroom access, dedicated VIP entrance close to stage proximity, access to charging stations, 20% off Kodak Black merch, access to VIP Cool Down Lounge, VIP bar access, access to all VIP areas, access to Platinum Club Experience area in shaded, lounge area, bottle service, & Kodak Black Day swag bag.

LOST & FOUND

If you lose any items during the event, come to the Kodak Black Day info booth and a member of the team will see how they can assist you with finding your lost items. Please note, that your items are your responsibility and there is no guarantee that lost items will be turned in or recovered at this event.

TICKET RESELLERS

We can only validate tickets sold and purchased through TicketLeap.com. You will need to contact your reseller directly to assist you with your ticketing needs.

CAN TICKETS BE PURCHASED AT THE GATE

Yes, tickets can be purchased at the Mobile Box Office which will be at the main entry gate. 

RE-ENTRY

There will be absolutely no re-entry once you have entered into the festival. No exceptions.

ARE UMBRELLAS ALLOWED

No umbrellas will be allowed into the festival. We suggest that you bring a raincoat or poncho to protect yourself from the rain.

WHEELCHAIR ACCESSIBILITY

All areas of the festival that are accessible to the public are designed  to be wheelchair-accessible. These areas include parking, event entry, restrooms, vendor area, and rides. 

COVID-19

COVID testing or proof of vaccination will not be required to enter into this event. Masks are strongly encouraged but not required. 

WHAT HAPPENS IF IT RAINS

This is a "rain or shine" show. The event will continue as scheduled even if it rains. 

ARE PETS ALLOWED

For the safety of all festival-goers, there will be no pets allowed at the event.

WILL ATMS BE AVAILABLE AT THE EVENT

Yes there will be ATM machines on-site for the event. They will be located in various areas thorough out the event.

 

 

 

RECORDING THE FESTIVAL

No cameras, camcorders, or other recording devices are permitted in the event unless you have been approves prior for a Media Credentials.